Data Fair Processing Policy
This notice explains what information I collect, when Icollect it and how Iuse this. During the course of our activities, I will process personal data (which may be held on paper, electronically, or otherwise) about you and I recognise the need to treat it in an appropriate and lawful manner. The purpose of this notice is to make you aware of how I will handle your information.
Who am I?
I take the issue of security and data protection very seriously and strictly adhere to guidelines published in the General Data Protection Regulation (EU) 2016/679 which is applicable from the 25th May 2018, together with any domestic laws subsequently enacted.
I am notified as a Data Controller with the Office of the Information Commissioner under registration number # ZA462592 and I am the data controller of any personal data that you provide to me.
Our Data Protection Officer is # Ellen Coomber – ellen@ellencoomber.com, +44 (00 7914005356.
Any questions relating to this notice and our privacy practices should be sent to Ellen Coomber – ellen@ellencoomber.com +44 (0) 7914005356
How I collect information from you and what information I collect
I collect information about you:
●From your coaching/training application
●From your coaching/participation agreement
●From your sign-up to my newsletter
●From your sign-up to my Facebook groups
I collect the following information about you:
●name, e-mail address, telephone number, Date of Birth, address, marital status, nationality, next of kin, skype address,
●Credit Card details
Why I need this information about you and how it will be used
I need your information and will use your information:
●to undertake and perform my obligations and duties to you in accordance with the terms of our contract with you;
●to enable us to supply you with the services and information which you have requested;
●to analyse the information we collect so that we can administer, support and improve and develop our business and the services we offer;
●to contact you in order to send you details of any changes to our supplies which may affect you; and
●for all other purposes consistent with the proper performance of our operations and business.
Sharing of Your Information
The information you provide to me will be treated by me as confidential and will be processed only by anythird party, acting on my behalf, within the UK/EEA. I may disclose your information to other third parties who act for us for the purposes set out in this notice or for purposes approved by you, including the following:
●If I enter into a joint venture with or merged with a business entity, your information may be disclosed to our new business partners or owners;
●To gain services that will support you in your development if you have given consent in your coaching/ participation agreement.
Unless required to do so by law, I will not otherwise share, sell or distribute any of the information you provide to me without your consent.
Transfers outside the UK and Europe
Your information will only be stored within the UK and EEA
Security
When you give me/us information I take steps to make sure that your personal information is kept secure and safe.
- On paper – locked in my office
- Electronically – on a computer with a passcode known only to me
- Stripe – the credit card detail are not retained or accessible by me
How long we will keep your information.
I review my data retention periods regularly and will only hold your personal data for as
long as is necessary for the relevant activity, or as required by law (I may be legally
required to hold some types of information), or as set out in any relevant contract I have
with you.
Your Rights
You have the right at any time to:
●ask for a copy of the information about you held by me in my records;
●require me to correct any inaccuracies in your information;
●make a request to me to delete what personal data of yours I hold; and
●object to receiving any marketing communications from me
If you would like to exercise any of your rights above please contact me atellen@ellencoomber.com
Should you wish to complain about the use of your information, I/ we would ask that you contact me/ us to resolve this matter in the first instance. You also have the right to complain to the Information Commissioner’s Office in relation to my use of your information. The Information Commissioner’s contact details are noted below:
England:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Email: casework@ico.org.uk
Scotland:
The Information Commissioner’s Office – Scotland
45 Melville Street, Edinburgh, EH3 7HL
Telephone: 0131 244 9001
Email: Scotland@ico.org.uk
Wales:
Information Commissioner's Office
2nd floor, Churchill House
Churchill way, Cardiff, CF10 2HH
Telephone: 029 2067 8400
Email: wales@ico.org.uk
Northern Ireland:
Information Commissioner's Office
3rd Floor, 14 Cromac Place
Belfast, BT7 2JB
Telephone: 028 9027 8757
Email: ni@ico.org.uk
The accuracy of your information is important to me - please help me keep my records updated by informing me of any changes to your email address and other contact details.